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Support / FAQ

 

Please use the contact page to log any support issues, we will update this page with FAQ's and results of any issues.
  1. How much does the BookingWizard Cost?
  2. There is no extension for my Content Management System (CMS).
  3. How to get multi-language support in Joomla..
  4. What is the Property Code Syntax?
  5. I am using my property code, but I get Wrong Credentials error.
  6. There are no more price range slots.

How much does the BookingWizard Cost?

The booking wizard is free.

We hope to make revenue from small advertisements on our websites and on the booking emails which are sent to you and your customer. If you like our system, then please buy our booking tokens which also help to support our product.

These tokens remove all adverts and send the full booking details direct to your email account. Booking tokens are very competatively priced at £1 each and can be used for all of your properties.

A booking token is used each time a client makes a booking, making our system very affordable for start up properties and established properties alike.  If you run out of tokens, then not to worry, the booking wizard will continue to function as normal, however when you do get a booking, you will have to login to retrieve the details.

There is no extension for my Content Management System (CMS)

This is not a problem, there is simple javascript that you can use to add our widets to your website. However, if you contact us, we will endeavour to produce an extension for you. Example code for widget inclusion can be found at this link.

How to get multi-language support in Joomla.

Joomla has language support. Simply download and install your new language pack from the joomla language translations.
  1. Install the language pack using Extensions -> Install/Uninstall
  2. Create and publish your article which contains the booking widgets plugin code
  3. For the article, select Parameters (Advanced)
  4. Set Content Language to the language of the article
  5. Apply
Your content and the Calendar should now appear in the language of the article.

What is the Property Code Syntax

For larger organisations, a property code can easily be numeric, such as 1, 2, 3, etc. Or if you prefer, you can use normal characters, such as hayloft, byre, villa. Combinations are also possible, property01, property02, property03.

Please be aware that property codes are case sensitive, so Property1 and property1 are different!

 

I am using my property code, but I get Wrong Credentials error message

Please be aware that property codes are case sensitive, so Property1 and property1 are different!   Please check your property code, property codes are case-sensitive

There are no more price range slots

To free up old slots, enter your configuration panel for the property (define prices and responses)

Click on Edit Configuration scroll down and delete obselete date ranges, now Submit Changes.

When you click on Edit Configuration again and you should now have free time slots.