Support / FAQ
Please use the contact page to log any support issues, we will update this page with FAQ's and results of any issues.
How much does the BookingWizard Cost?The booking wizard is free.
We hope to make revenue from small advertisements on our websites and on the booking emails which are sent to you and your customer. If you like our system, then please buy our booking tokens which also help to support our product.
These tokens remove all adverts and send the full booking details direct to your email account. Booking tokens are very competatively priced at £1 each and can be used for all of your properties.
A booking token is used each time a client makes a booking, making our system very affordable for start up properties and established properties alike. If you run out of tokens, then not to worry, the booking wizard will continue to function as normal, however when you do get a booking, you will have to login to retrieve the details.
How to get multi-language support in Joomla.Joomla has language support. Simply download and install your new language pack from the joomla language translations.
What is the Property Code SyntaxFor larger organisations, a property code can easily be numeric, such as 1, 2, 3, etc. Or if you prefer, you can use normal characters, such as hayloft, byre, villa. Combinations are also possible, property01, property02, property03.
Please be aware that property codes are case sensitive, so Property1 and property1 are different!
I am using my property code, but I get Wrong Credentials error messagePlease be aware that property codes are case sensitive, so Property1 and property1 are different! Please check your property code, property codes are case-sensitive
There are no more price range slotsTo free up old slots, enter your configuration panel for the property (define prices and responses)
Click on Edit Configuration scroll down and delete obselete date ranges, now Submit Changes.
When you click on Edit Configuration again and you should now have free time slots.